DeKALB – City staff are addressing what they say are numerous concerns related to the latest water bill period.
According to a newsletter from the city, the Finance Department received a number of inquiries in October regarding an increase in water bills for residents.
The announcement shows the larger bills are because of the increased water rate that went into effect July 1, part of a five-year plan approved by the City Council in 2015 to increase the rate annually phased-in over a five year period.
According to the newsletter, the water rates will increase after 2020 based upon the Consumer Price Index only.
According to the newsletter, residents also should keep in mind a few seasonal habits that might affect water bills in the warmer months, such as watering lawns, washing cars and filling pools – all which can lead to a higher water bill.
The city’s Public Works-Utility Division closely monitors meter readings, according to the newsletter, and will make a house call if they detect abnormally high water usage at a residence.
Sometimes that observance can lead to discovering a leaky pipe or plumbing problems, Assistant City Manager Ray Munch said.
For information about one’s water bill, call 815-748-2050.
Source: The Daily Chronicle