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Kishwaukee United Way supporting 211 day on Feb. 11 to raise awareness for services

DeKALB – Kishwaukee United Way is promoting Feb. 11 as a day to raise awareness for the 211 services and register new services to keep the listings up-to-date.

The 211 service is operated and funded, in part, by local United Way chapters. In DeKalb County, Kishwaukee United Way works with PATH Crisis Center in Bloomington to field calls using a database populated by local human service agencies in the area, according to a news release.

“By connecting people in need with the best resources available to them, 211 helps make the social services ecosystem more efficient and effective so resources can go further,” the news release states. “No matter the situation, the specialists at 211 listen, identify underlying problems and connect people in need with community resources and services that improve their lives.”

By dialing 211, clients can be connected to free and confidential crisis and emergency counseling, disaster assistance, food, health care and insurance assistance, stable housing and utility payment assistance, employment services, veteran services and childcare and family services, according to the news release.

Alternatively, clients can call 888-865-9903 or go to

In DeKalb County’s first full year of operations, 211 fielded over 1000 local calls. Nationwide in 2018, 211 services in the U.S. answered more than 11 million calls and almost one million texts, chats and emails.

For more information, to get registered in the database or to receive outreach materials to help promote 211 in your organization, workplace or business, call Kishwaukee United Way at 815-756-7522.

Source: The Daily Chronicle

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