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Morrison Community Hospital recognized for patient satisfaction and outpatient quality

MORRISON – The Illinois Critical Access Hospital Network presented Morrison Community Hospital, 303 N. Jackson St., with two awards for quality Nov. 18 at the I-Hotel and Conference Center in Champaign.

The awards were for outpatient quality and responses to a survey of the Hospital Consumer Assessment of Healthcare Providers and Systems guidelines.

The latter HCAHPS survey is completed by a random sampling of hospital patients within 42 days of their being discharged. It covers a range of patient experiences, including communication with doctors and nurses, staff responsiveness, information on medicines, cleanliness of the facility and transition to post-hospital care.

“We are very proud of our team for achieving this level of excellence in health quality,” said Pam Pfister, CEO of Morrison Community Hospital. “This is truly a team effort that recognizes our dedication to delivering a health care experience of which our patients and staff can be proud.”

The Illinois Critical Access Hospital Network in Princeton, is a network of 57 small rural Illinois hospitals dedicated to strengthening the operations of its member hospitals through collaboration. The organization is comprised of Illinois hospitals who have earned critical access hospital designation by the Center for Medicare and Medicaid Services. ICAHN is recognized nationally for its work with rural health care and administers several state, federal, and private health care programs.

Source: The Daily Chronicle

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