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St. Charles city buildings reopen, in-person meetings to resume

ST. CHARLES – The city of St. Charles is reopening city buildings and resuming in-person meetings, after Region 8, which includes Kane and DuPage counties, is now in Phase 4 of the Restore Illinois plan.

According to a news release from the city, in-person public meetings will resume at the Municipal Building, 2 E. Main St. Visitors must wear a mask and maintain social distancing.

The city will continue to make video teleconferencing an option. For more information, visit and click on the meeting you are interested in attending.

City buildings are open to residents Monday – Friday, from 8 a.m. to 4:30 p.m. When at a city building, visitors must follow these health and safety requirements:

  • Wear a mask before entering a building
  • Use hand sanitizer provided upon entrance
  • Maintain a 6 foot distance

In-person transactions resume Monday – Friday, from 8 a.m. to 4:30 p.m. for these city services:

  • Pay a utility bill in-person at the Utility Billing office in the Municipal Building, 2 E. Main St.
  • Contactless methods to pay your utility bill will still be available: online at
  • By phone, toll-free at 844-443-9794
  • By mail
  • Use one of four convenient drop boxes located throughout town
  • Building permits and applications
  • In-person meetings are by appointment only at the Municipal Building
  • Plans and application drop off in the Municipal Building lobby during normal office hours
  • 24/7 in the drop box at the south entrance of the Municipal Building Public Works service counter at the Public Works facility, 1405 S. 7th Ave.

Meetings with city staff are encouraged to be conducted remotely by phone or video conference when possible. In-person meetings are by appointment only and masks are required.

Non-essential police services are resuming with restrictions, including fingerprinting for licensing and city-related requirements only, issuing solicitor permits with safety plans submitted by the applicants and prescription drug disposal.

Other non-essential services, including Municipal Building room reservations, police station meeting room reservations, child safety seat checks, the police ride-along program, police station tours and the Citizen’s Police Academy, are still suspended.

Source: The Daily Chronicle

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